Privacy Policy

Zelus Material Handling is committed to safeguarding the privacy and personal information of everyone that we do business with. 

Zelus Material Handling - Privacy Policy

Last Updated: April 4th, 2024

Thank you for visiting Zelus Material Handling's website. At Zelus Material Handling, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://www.zelus.ca, and interact with our services.

By using our website and services, you agree to the terms and conditions of this Privacy Policy.

  1. Information We Collect

We may collect and process the following personal information:

Personal Identification Information: This includes your name, email address, phone number, and shipping/billing address.

Payment Information: When you make a purchase, we collect payment details, such as credit card information. Please note that we do not store your payment information; it is securely handled by our payment processors.

Website Usage Information: We may collect information about how you interact with our website, including pages viewed, time spent on the site, and other browsing activities using cookies and similar technologies.

  1. How We Use Your Information

We use the collected information for the following purposes:

Order Processing and Fulfillment: To process and fulfill your orders, communicate order status, and provide customer support.

Website Improvement: To analyze and improve our website, services, and user experience.

Marketing and Communication: With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt out of these communications at any time.

Legal Obligations: To comply with legal obligations, respond to legal requests, and protect our rights.

  1. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about your usage of our website. You can manage your cookie preferences through your browser settings.

  1. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the purposes outlined in this Privacy Policy, such as payment processors, shipping partners, and marketing service providers.

  1. Security Measures

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your information or withdraw your consent for marketing communications. To exercise these rights, please contact us using the information provided below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Zelus Material Handling

730 South Service Road, Unit F5

Stoney Creek, ON, Canada L8E 5S7

parts-sales@zelus.ca

905-643-4928

Thank you for trusting Zelus Material Handling with your personal information. We are committed to safeguarding your privacy and providing a secure and enjoyable shopping experience.