Tax Policy

Zelus Material Handling - Tax Policy

Last Updated: December 15th, 2023

Thank you for choosing Zelus Material Handling for your product needs. This Tax Policy outlines how taxes are applied to your purchases based on the geographical location of your delivery address.

  1. Taxation for Canadian Customers

1.1. GST/HST:

For customers in Canada, the Goods and Services Tax (GST) or the Harmonized Sales Tax (HST) will be applied based on the province of delivery.

1.2. PST/QST:

Provincial Sales Tax (PST) or Quebec Sales Tax (QST) will be applied to applicable provinces based on their respective tax rates.

1.3. Tax-Exempt Customers:

If you are a tax-exempt entity, please call us to place an order as we cannot verify tax-exempt status during the online checkout process. We will verify the documentation and adjust the tax accordingly.

  1. Taxation for U.S. Customers

2.1. Sales Tax:

For customers in the contiguous United States, sales tax will be applied based on the applicable state and local tax rates. The specific rate is determined by the delivery address provided during the checkout process.

2.2. Tax-Exempt Customers:

U.S. customers who qualify for tax exemption must call us to place an order as we cannot verify tax-exempt status during the online checkout process. We will verify the documentation and adjust the tax accordingly.

  1. International Customers

3.1. Duties and Import Taxes:

For customers outside of Canada and the contiguous United States, the purchaser is responsible for any applicable duties, taxes, or import fees imposed by their country's customs regulations.

  1. Changes in Tax Rates

4.1. Adjustments:

In the event of changes in tax rates, we reserve the right to adjust the taxes applied to your order accordingly. These adjustments will be reflected during the checkout process.

  1. Tax Invoices

5.1. Invoice Details:

Your order confirmation and invoice will provide a detailed breakdown of the taxes applied based on the delivery address and relevant tax rates.

5.2. Contact Us:

If you have any questions or concerns regarding the taxes applied to your order, please contact our customer service team using the contact form or (905) 643-4928.

  1. Compliance with Tax Regulations

6.1. Legal Compliance:

Zelus Material Handling is committed to complying with all relevant tax laws and regulations in Canada and the United States.

  1. Updates to the Tax Policy

7.1. Review:

This Tax Policy may be updated to reflect changes in tax laws or our business practices. Please review this policy periodically for the latest information.

Thank you for shopping at Zelus Material Handling. If you have any further questions or concerns about our Tax Policy, please don't hesitate to contact our customer service team. We appreciate your business and are committed to providing a transparent and reliable shopping experience.