Shipping Policy

Thank you for choosing Chain Hoist Canada for your product needs. Our Shipping Policy is designed to provide clarity on our shipping procedures, including costs, delivery times, and eligibility for free shipping.

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Chain Hoist Canada - Shipping Policy

Last Updated: December 15, 2023

  1. Shipping Destinations

1.1. Canada and Contiguous United States:

We currently offer shipping to all provinces in Canada and the contiguous United States.

  1. Shipping Methods and Costs

2.1. Standard Shipping:

Standard shipping rates apply for orders below the specified minimum purchase amount.

2.2. Free Shipping:

Enjoy free standard shipping on orders over $4,000 CAD before taxes. This offer is valid for both Canadian and U.S. customers.

  1. Shipping Times

3.1. Processing Time:

Orders are typically processed within 2 business days of receiving payment.

3.2. Estimated Delivery Time:

Standard shipping times vary depending on the destination. Estimated delivery times will be provided during the checkout process.

  1. Order Tracking

4.1. Tracking Information:

Once your order is shipped, you will receive an email with tracking information to monitor the status and delivery date of your package.

  1. Customs and Import Duties

5.1. International Orders:

For customers outside of Canada and the U.S., please note that you may be subject to customs duties and import taxes. These charges are the responsibility of the recipient.

  1. Address Accuracy

6.1. Responsibility:

It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address to ensure prompt and accurate delivery.

  1. Shipping Partners

7.1. Third-Party Carriers:

We work with reputable third-party carriers to ensure the timely and secure delivery of your orders.

  1. Shipping Restrictions

8.1. P.O. Boxes and APO/FPO Addresses:

We are unable to deliver to P.O. boxes or APO/FPO addresses at this time.

  1. Changes to Shipping Policy

9.1. Updates:

This Shipping Policy may be updated to reflect changes in our shipping procedures or carrier partnerships. Please review this policy periodically for the latest information.

  1. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at customer-service@chainhoistcanada.com or give us a call at (905) 643-4928.

Thank you for shopping with Chain Hoist Canada. We aim to provide a seamless and efficient shipping experience for our valued customers.